I’ve been involved in a nightmare with UPS over a lost package.  It reminds me of a phone call I had from someone once who wanted to sue them over a lost package.

That caller, like me, wasn’t as mad at the package going missing as they were at the response by UPS.  Their terrible treatment of their customers makes you want to sue.

I had a very important package shipped to me on December 26th from my office in Chicago to San Diego where I was located that week.  I paid extra for two-day shipping which, due to the…
Continue Reading UPS Customer Service Is Terrible. Can You Sue Them?